Terms and Conditions

Last updated: June 11, 2025

1. Acceptance of Terms

By accessing and using the EVocktra platform, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Description of Service

EVocktra is a digital platform that connects multiple electric vehicle showrooms under one roof. We facilitate the exploration and purchase of electric scooters, bikes, autos, and cars through our online platform. EVocktra acts as an intermediary between buyers and authorized dealers.

3. User Registration and Account

To access certain features of our platform, you must register for an account. You agree to:

  • Provide accurate and complete information during registration
  • Keep your account credentials secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

4. Product Information and Availability

EVocktra strives to provide accurate product information, including specifications, prices, and availability. However, we do not guarantee the accuracy of all information and reserve the right to correct errors without prior notice. Product availability is subject to dealer inventory.

5. Pricing and Payment

All prices displayed on the platform are subject to change without notice. Final pricing will be confirmed by the respective dealer. Payment terms and methods are determined by individual dealers. EVocktra is not responsible for payment disputes between users and dealers.

6. Order Processing and Delivery

EVocktra facilitates order placement but does not directly process orders. All orders are processed by authorized dealers. Delivery terms, shipping charges, and timelines are determined by the respective dealers.

7. User Conduct

Users agree not to:

  • Use the platform for any illegal or unauthorized purpose
  • Post false, misleading, or fraudulent information
  • Interfere with or disrupt the platform's functionality
  • Attempt to gain unauthorized access to our systems
  • Violate any applicable laws or regulations

8. Intellectual Property Rights

All content on the EVocktra platform, including logos, text, images, and software, is protected by intellectual property laws. Users may not reproduce, distribute, or modify any content without prior written permission.

9. Limitation of Liability

EVocktra acts as an intermediary platform and is not liable for:

  • Product defects or warranty issues
  • Disputes between users and dealers
  • Delivery delays or issues
  • Financial transactions between users and dealers
  • Any indirect, incidental, or consequential damages

10. Warranty and Returns

Product warranties are provided by manufacturers and dealers, not by EVocktra. Return and exchange policies are determined by individual dealers in accordance with their terms and applicable consumer protection laws.

11. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data in compliance with applicable data protection laws.

12. Termination

EVocktra reserves the right to suspend or terminate user accounts at any time for violation of these terms or for any other reason deemed appropriate by us.

13. Governing Law and Jurisdiction

These terms are governed by the laws of India. Any disputes arising from the use of our platform shall be subject to the exclusive jurisdiction of the courts in Krishnanagar, West Bengal.

14. Modifications to Terms

EVocktra reserves the right to modify these Terms and Conditions at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the modified terms.

15. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

EVocktra

Address: RN Tagore Rd, Krishnanagar, Krishnagar, West Bengal 741101

Phone: +919547173268 / +917477871182

Email: evocktra@gmail.com

For dealers: dealer@evocktra.in

For sales: sale@evocktra.in

For HR: hr@evocktra.in

Acknowledgment: By using the EVocktra platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.