Privacy Policy

Last updated: August 02, 2025

1. Information We Collect

EVocktra collects information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, shipping address, and payment information.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your purchases
  • Provide customer support
  • Send you promotional communications (with your consent)
  • Improve our services and user experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

  • Service providers who assist us in operating our platform
  • EV dealers and showrooms to fulfill your orders
  • Payment processors to handle transactions
  • Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our site.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and personal data
  • Opt-out of marketing communications

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Information

If you have any questions about this privacy policy, please contact us:

EVocktra

Address: RN Tagore Rd, Krishnanagar, Krishnagar, West Bengal 741101

Phone: +919547173268 / +917477871182

Email: evocktra@gmail.com

For dealers: dealer@evocktra.in

For sales: sale@evocktra.in

For HR: hr@evocktra.in

Compliance Statement

This privacy policy is designed to comply with applicable Indian laws including the Information Technology Act, 2000 and the Personal Data Protection Bill. EVocktra is committed to protecting your privacy and ensuring transparent handling of your personal information.